Seamless Integrations Connect Everything Your Business Uses
One Platform, Unlimited Connections
Transform your existing business tools into a unified AI-powered ecosystem. ExpertEase AI integrates seamlessly with your current software stack, eliminating silos and creating a connected customer experience across every touchpoint.
Custom API Integration
Connect Any System with Custom API Development
Beyond our 300+ pre-built integrations, we can custom connect to your specific API endpoints and proprietary systems. Our lean integration approach means connecting your unique business tools without the complexity.
Custom API Capabilities:
- REST API Integration connecting to any web service or application
- GraphQL Support for modern API architectures and data queries
- SOAP Integration for legacy enterprise systems and applications
- Webhook Configuration for real-time data synchronization
- Custom Authentication supporting OAuth, API keys, and enterprise security
- Data Transformation mapping your data formats to AI conversations
- Rate Limiting Management respecting API limits and usage policies
Development Process:
- API Discovery – We analyze your existing API documentation and endpoints
- Integration Design – Custom workflow mapping for your specific business needs
- Development & Testing – Secure integration development with comprehensive testing
- Deployment & Monitoring – Live integration with ongoing performance monitoring
- Documentation & Training – Complete guides for your team’s ongoing management
Enterprise API Support:
- Legacy System Integration connecting older systems without modernization requirements
- Microservices Architecture supporting distributed system integrations
- Enterprise Security Protocols meeting your organization’s security standards
- Custom Middleware Development bridging different technology platforms
- API Gateway Integration connecting through enterprise API management systems
- Real-Time Data Sync instant updates between your systems and AI conversations
Timeline: Most custom API integrations are completed within 5-10 business days, depending on complexity.
Social Media & Messaging Platforms
Connect Where Your Customers Are
Deploy your AI assistant across all major social and messaging platforms with one-click integration. Maintain consistent brand experience and conversation continuity across every channel.
WhatsApp Business Integration
- Available on Professional Plans and above (upon request for Professional)
- Business API Access for verified business accounts
- Rich Media Support including documents, images, and location sharing
- WhatsApp Web Integration for team collaboration
- Message Templates for automated notifications and updates
- Broadcast Lists for customer communication campaigns
- Analytics Dashboard tracking message delivery and engagement rates
Setup Process: Connect your WhatsApp Business account in under 2 minutes. Our platform handles API configuration and webhook setup automatically.
Facebook Messenger Integration
- Available on Basic Plans and above (1 FB Page on Basic, 2 FB Pages on Professional, unlimited on Corporate)
- Instant Response to customer inquiries on your Facebook page
- Persistent Menu for easy navigation and self-service options
- Quick Replies for faster customer interactions
- Postback Events for complex conversation flows
- User Profile Access for personalized conversations
- Handover Protocol for seamless human agent escalation
Getting Started: Link your Facebook page through our simple authorization process. No technical knowledge required.
Instagram Direct Messages
- Available on Corporate Plans with advanced social media management
- Story Mentions automatic response and engagement
- Direct Message Automation for product inquiries and support
- Media Sharing supporting images and videos in conversations
- Business Hours Management with automatic away messages
- Lead Generation capturing customer information through conversations
Integration Benefits: Manage Instagram interactions alongside other channels from one unified dashboard.
Customer Relationship Management (CRM)
Connect Your CRM - Unified Customer Data
Available on Professional Plans and above (upon request for Professional, included in Corporate)
Select a service to connect your CRM. Connecting a new service will automatically disconnect the current one to ensure data integrity and security.
HubSpot Integration
- Contact Synchronization automatic creation and updates
- Deal Pipeline Management tracking opportunities through conversations
- Lead Scoring based on AI interaction quality and engagement
- Email Integration connecting conversations with email campaigns
- Custom Properties mapping conversation data to HubSpot fields
- Workflow Triggers automating follow-up actions based on conversations
- Sales Dashboard real-time visibility into AI-generated leads
Advanced Features:
- Marketing automation triggers based on conversation outcomes
- Lead qualification scoring using AI conversation analysis
- Automatic task creation for sales team follow-up
- Integration with HubSpot’s ticketing system for support cases
Salesforce Integration
- Lead & Contact Management automatic record creation and updates
- Opportunity Tracking converting conversations into sales opportunities
- Case Management seamless support ticket creation from chat interactions
- Custom Objects mapping unique business data to Salesforce structure
- Apex Integration for complex business logic and automation
- Reports & Dashboards combining AI metrics with Salesforce analytics
- Einstein AI Integration enhancing predictions with conversation data
Enterprise Capabilities:
- Multi-org support for complex Salesforce environments
- Custom field mapping for specialized business processes
- Workflow automation using Salesforce Flow and Process Builder
Zoho CRM Integration ⭐ Featured Integration
- Complete Contact Synchronization bidirectional data updates
- Deal & Pipeline Management tracking sales progression through conversations
- Lead Qualification automatic scoring based on conversation engagement
- Custom Module Support integrating with specialized Zoho modules
- Workflow Automation triggering Zoho actions from conversation events
- Analytics Integration combining AI insights with Zoho reporting
- Multi-User Access team collaboration with role-based permissions
Zoho Ecosystem Benefits:
- Integration with Zoho Desk for seamless customer support
- Connection to Zoho Campaigns for marketing automation
- Zoho Books integration for billing and invoicing automation
- WorkDrive integration for document sharing in conversations
Calendar & Scheduling Systems
Connect Your Calendar - Automated Appointment Management
Available on Professional Plans and above (upon request for Professional, included in Corporate)
Select a service to connect your Calendar. Connecting a new service will automatically disconnect the current one to prevent scheduling conflicts.
Google Calendar Integration
- Automatic Appointment Booking based on availability and business rules
- Meeting Link Generation automatic Zoom/Meet link creation
- Timezone Management handling global customer scheduling needs
- Recurring Appointment Support for ongoing services and consultations
- Calendar Conflict Prevention real-time availability checking
- Reminder Automation SMS and email notifications for appointments
- Team Calendar Support distributing appointments across multiple staff members
Smart Scheduling Features:
- Buffer time management between appointments
- Custom appointment types with different durations
- Blackout periods for holidays and unavailable times
- Integration with Google Workspace for team coordination
Calendly Integration
- Event Type Mapping connecting Calendly services with AI conversations
- Automated Booking direct scheduling through chat interactions
- Custom Questions collecting required information during booking
- Payment Integration handling paid consultations and services
- Confirmation Workflows automated follow-up sequences
- Cancellation Management rescheduling and cancellation handling
- Team Scheduling round-robin and collective availability management
Advanced Calendly Features:
- Webhook integration for custom business logic
- Buffer times and preparation periods
- Location management for in-person and virtual meetings
- Integration with video conferencing platforms
Outlook Calendar Integration
- Microsoft 365 Synchronization seamless integration with Office ecosystem
- Exchange Server Support for enterprise email systems
- Teams Meeting Integration automatic meeting link generation
- Shared Calendar Access team scheduling and resource management
- Free/Busy Visibility respecting privacy while showing availability
- Mobile Synchronization appointments sync across all devices
- Corporate Policy Compliance respecting organizational scheduling rules
Enterprise Benefits:
- Active Directory integration for user authentication
- Global Address List access for internal meeting scheduling
- Resource booking for meeting rooms and equipment
- Integration with Microsoft Bookings for customer-facing scheduling
Communication & Collaboration Tools
Internal Team Integration
Deploy your AI assistant across all major social and messaging platforms with one-click integration. Maintain consistent brand experience and conversation continuity across every channel.
Microsoft Teams Integration
- Internal AI Assistant for employee support and information access
- Channel Integration AI responses in team channels and conversations
- Bot Framework custom Teams apps with AI capabilities
- File Sharing document access and sharing through conversations
- Meeting Integration AI insights and summaries for Teams meetings
- Workflow Automation connecting Teams activities with business processes
Slack Integration
- Workspace AI Assistant for internal team support and knowledge access
- Channel Notifications real-time updates on customer interactions
- Custom Slash Commands quick access to AI capabilities
- App Integration connecting Slack workflows with customer conversations
- File Management document sharing and collaboration through AI
- Team Analytics insights into internal AI usage and effectiveness
E-commerce & Payment Platforms
Sales & Transaction Integration
Shopify Integration
- Product Catalog Access real-time inventory and pricing information
- Order Management tracking and updating customer orders through chat
- Customer Account Integration accessing order history and preferences
- Abandoned Cart Recovery automated follow-up for incomplete purchases
- Shipping Integration real-time tracking and delivery updates
- Payment Processing secure transaction handling through conversations
WooCommerce Integration
- WordPress Integration seamless connection with existing websites
- Product Information Access detailed product specs and availability
- Order Status Updates real-time order tracking and notifications
- Customer Registration automated account creation through conversations
- Coupon Management automated discount application and promotion
- Analytics Integration combining conversation data with sales metrics
Magento Integration
- Multi-Store Support managing multiple storefronts from one AI platform
- Advanced Product Catalog complex product configurations and options
- B2B Features supporting wholesale and business customer interactions
- Inventory Management real-time stock levels and availability
- Customer Segmentation personalized interactions based on customer groups
Help Desk & Support Systems
Customer Support Integration
Zendesk Integration
- Ticket Creation automatic support ticket generation from conversations
- Customer History Access complete support history and preferences
- Agent Handoff seamless escalation to human support agents
- Knowledge Base Integration accessing support articles and FAQs
- SLA Management tracking response times and resolution metrics
- Multi-Brand Support managing multiple brands from one platform
ServiceNow Integration
- Incident Management creating and tracking service incidents
- Service Catalog accessing IT services and business processes
- Knowledge Management integration with ServiceNow knowledge base
- Change Management connecting conversations with change requests
- Asset Management accessing configuration and asset information
- Workflow Automation triggering ServiceNow processes from conversations
Freshdesk Integration
- Multi-Product Support integration across Freshworks ecosystem
- Contact Management unified customer profiles and interaction history
- Automation Rules triggering Freshdesk workflows from conversations
- Reporting Integration combining AI metrics with support analytics
- Team Collaboration connecting agents with AI conversation context
- Customer Satisfaction integrated feedback collection and analysis
Advanced Workflow Automation
Advanced Workflow Automation
Available on Corporate Plans with full automation capabilities
Connect complex business processes with our advanced workflow automation tools.
Microsoft Power Automate Integration
- Flow Triggers initiating automation based on conversation events
- Office 365 Integration connecting with entire Microsoft ecosystem
- Data Connectors accessing hundreds of business applications
- Approval Workflows managing business processes through conversations
- Document Generation creating reports and documents from conversation data
- Email Automation triggered email sequences based on conversation outcomes
n8n Workflow Automation
- Open-Source Flexibility unlimited customization and integration options
- Visual Workflow Builder creating complex automation without coding
- Custom Integrations connecting with any API or web service
- Data Transformation processing and formatting data between systems
- Conditional Logic smart automation based on conversation context
- Webhook Support real-time data synchronization across platforms
MCP Server Integration
- Advanced Protocol Communication connecting with specialized systems
- Custom API Development building unique integrations for specific needs
- Enterprise Security secure communication protocols for sensitive data
- Real-Time Data Exchange instant synchronization between systems
- Legacy System Integration connecting older systems with modern AI
- Custom Middleware bridging different technology platforms
Database & Analytics Platforms
Data Integration & Insights
SQL Database Integration
- Real-Time Queries accessing live business data during conversations
- Custom Reports generating insights from conversation and business data
- Multi-Database Support connecting MySQL, PostgreSQL, SQL Server
- Query Optimization efficient data retrieval for fast responses
- Backup Integration ensuring data safety and disaster recovery
Payment & Financial Systems
Secure Transaction Integration
Stripe Integration
- Payment Processing secure transactions through conversations
- Subscription Management handling recurring billing and payments
- Invoice Generation creating and sending invoices automatically
- Customer Portal accessing payment history and subscription details
- Webhook Integration real-time payment status updates
PayPal Integration
- Express Checkout streamlined payment process through chat
- Recurring Payments subscription and billing management
- Dispute Management handling payment disputes and chargebacks
- International Payments supporting global transactions
- Mobile Payments optimized for mobile device transactions
- Business Analytics combining payment data with conversation insights
File Storage & Document Management
Cloud Storage Integration
Google Drive Integration
- Document Access retrieving and sharing files through conversations
- Real-Time Collaboration collaborative document editing and review
- File Organization automatic filing and organization of conversation-related documents
- Permission Management controlling access to sensitive documents
- Version Control tracking document changes and revisions
- Search Integration finding documents using natural language queries
Microsoft OneDrive Integration
- Office 365 Ecosystem seamless integration with Microsoft productivity tools
- SharePoint Integration accessing corporate document libraries
- Team Collaboration sharing and editing documents with team members
- Security Compliance enterprise-grade security and compliance features
- Mobile Access accessing documents from any device or platform
- Automated Backup ensuring document safety and availability
Marketing & Email Platforms
Marketing Automation Integration
Mailchimp Integration
- List Management automatic subscriber addition and segmentation
- Campaign Triggers launching email campaigns based on conversations
- Personalization customizing emails using conversation data
- Analytics Integration combining email metrics with conversation insights
- Automation Workflows multi-channel marketing sequences
- A/B Testing optimizing campaigns using conversation insights
ConvertKit Integration
- Creator-Focused Features supporting content creators and online businesses
- Tag-Based Organization sophisticated subscriber segmentation
- Automated Sequences behavior-based email automation
- Landing Page Integration connecting forms with conversation data
- Revenue Tracking measuring marketing impact from conversations
- Subscriber Insights understanding audience through conversation data
Getting Started with Integrations
Simple Setup Process
One-Click Integration:
- Select Your Service from our comprehensive integration library
- Authorize Connection using secure OAuth authentication
- Configure Settings with guided setup wizards
- Test Integration with automated connection verification
- Go Live with full integration active in minutes
Enterprise Setup Support:
- Dedicated Integration Specialist for complex enterprise integrations
- Custom API Development for unique business requirements and proprietary systems
- Migration Assistance from existing systems and platforms
- Training & Documentation comprehensive guides and video tutorials
- Ongoing Support continuous integration monitoring and optimization
Security & Compliance:
- Encrypted Connections all integrations use secure, encrypted protocols
- Access Control role-based permissions for integration management
- Audit Trails complete logging of all integration activities
- Compliance Standards meeting GDPR, HIPAA, and Australian Privacy requirements
- Data Sovereignty Australian data residency for all integrated information
Why Choose ExpertEase AI Integrations?
Australian-Built Integration Platform
- Local Support Australian team understanding local business needs
- Government Partnerships trusted by Australian government and enterprise
- Data Sovereignty all integration data stored within Australia
- Enterprise Security bank-grade security for all connections
Lean Integration Philosophy
- No Complexity simple setup without technical expertise required
- Real Value integrations that solve actual business problems
- Practical Approach focusing on results, not unnecessary features
- Continuous Improvement regular updates and new integration options
Proven Results:
- 97% Faster Setup compared to traditional integration platforms
- Zero Downtime seamless integration without business disruption
- 300+ Pre-Built Integrations plus unlimited custom API connections
- 99.9% Reliability enterprise-grade uptime and performance
- 5-10 Day Delivery for custom API integrations
Enterprise Setup Support:
- Dedicated Integration Specialist for complex enterprise integrations
- Custom API Development for unique business requirements and proprietary systems
- Migration Assistance from existing systems and platforms
- Training & Documentation comprehensive guides and video tutorials
- Ongoing Support continuous integration monitoring and optimization
Security & Compliance:
- Encrypted Connections all integrations use secure, encrypted protocols
- Access Control role-based permissions for integration management
- Audit Trails complete logging of all integration activities
- Compliance Standards meeting GDPR, HIPAA, and Australian Privacy requirements
- Data Sovereignty Australian data residency for all integrated information
Ready to Connect Everything?
Transform your business tools into a unified AI ecosystem. Start with our free plan and connect your first integration in under 60 seconds.
Get Started Today:
- Free Plan Available – Basic integrations with no time limits, upgrade when ready
- Professional Plans – Starting from $49/month with advanced integration features
- Enterprise Solutions – Custom integrations and dedicated support
- Migration Support – Expert assistance moving from existing platforms
Experience the power of truly connected business operations with ExpertEase AI’s comprehensive integration platform.